How fake refund claims work — AI-faked damage photos, “item not received” scams, refund-as-a-service groups — and how merchants stop paying for them.
How buyers use AI image editors to fake damage on real product photos and claim refunds, the public evidence that it is happening, and what merchants can actually do about it.
Your returns flow collects photos. Nobody checks them.
Sorquil is a Shopify app, launching soon, that checks every damage photo in a refund claim for AI edits — metadata, error level, sensor noise and a model score — and shows you the heatmap before you pay out.
